Date
Today (mm-dd-yyyy)
Your Name
Your Address
Credit Card Company's Name
Mailing Address
Re: (Your account #)
Dear Mr. (Person whom you
spoke with on the phone):
Thank you for speaking with
me on the phone today and agreeing to resolve
my complaint. I just wanted to summarize my
complaint which is (enter your complaint - use
facts, figures and proof).
As we agreed on the phone,
your company promises to (enter the action that
the credit card company promised to carry out).
Sincerely,
(Your Signature)
(Your Printed Name) |